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squaresStep 6: care after death

Good end of life care does not stop at the point of death. The support and care provided for
relatives will help them cope with their loss and is essential for achieving a “good death”. It is also
important for staff, many of whom will become emotionally connected to the resident.

Time: Half day
Aim: Provide excellent support and care after death



By the end of the session the Care Home Representative will be able to:

• Identify good practice for the deceased resident (Last Offices)

• Give practical support and information to families, significant others, staff and other residents

• Respect individual faiths and beliefs to address individual wishes

• Have an action plan to implement a bereavement policy.

Supporting Documents:                                                             

Attendance register  PDF

This basic register can be used at any events and workshops to keep a record of delegates.


Post-programme post death information audit

All the audit resources can now be found in the expanded Six Steps Audit section.  For guidance and tools around this audit please click here.  

The Routes to SuccessPDF

The programme is based on the Routes to Success and this document can provide further background to the programme. 


Step 6 to do list  PDF

This provides a checklist of actions which should be completed before the next workshop.


Evaluation form  PDF

This evaulation form can be used to allow delegates to provide any feedback.  This feedback will help facilitators to continually develop and improve the delivery of the programme. 


Useful Links:


The following leaflets are produced by the Department for Work and Pensions and provide information on what to do after some on dies.

What to do after a death in England and WalesPDF

This leaflet gives you help and guidance about what to do when someone dies.  This includes:

  • how to get a medical certificate which shows the cause of death
  • register the death
  • arrange the funeral
  • decide what to do with the person’sproperty and belongings

It also tells you about the financial help you may be able to get and lists organisations who can give you support and comfort.


Support after a deathPDF

Getting the right information and help when someone dies is essential. This leaflet tells you what you need to do after a death. It doesn’t go into detail, but explains where you can get more information and who to contact.

These leaflets can be ordered in Standard English and Welsh

If you require fewer than 50 copies of a leaflet or need to order business reply envelopes, please contact your local Jobcentre Plus office.  For your nearest office look under Jobcentre Plus, Jobcentre or social security office in the phone book.  For larger quantities of leaflets, please order from iON.

Clcik here for the order form for care homes to order supplies to be given out to relatives post bereavement.



End of Life Care
Downloads   End of Life Care Strategy:PDF 
Downloads   Best Interests at end of life:PDF
Downloads   Advance Care Planning:PDF
Downloads   Preferred Priorities for CarePDF
Take a look in our library for a wide selection of documents and resources.